![]() ![]() It would be appreciated for your kind understanding in advance. If you don't receive the refund, please kindly contact PayPal to solve this issue. Usually, you should receive the refund from the original payment authority directly. ![]() ![]() ![]() And we don't have the authority to issue the refund. But we checked that the order status is chargeback. If the order status is completed, we can issue the refund at once. If our software fails to help you, we will refund you based on our Refund Policy. But could you please kindly give us a chance to explain this issue? Due to the complexity and uncertainty of recovering data, we are so sorry that we can't 100% guarantee that our software can recover all your wanted data. To start with, we sincerely apologize that our software and service brought a bad experience to you. Best regards, Your iMobie TeamÄear Frank, Thank you so much for your review. Thanks for your generous support and kind understanding in advance. If you have anything we can help with, please feel free to contact us. And you will receive it within 3-5 business days. We checked carefully that our colleague issued the refund on Nov. It's a pity that our software failed to help you this time. It would be appreciated for your kind understanding and patience in advance. It will take some time to transfer WhatsApp messages and photos and it varies based on the size of the files. Our software can transfer the personal data to device via restoring the backup to device. Due to Apple's limitation, it won't let the third party software detect the personal data directly. Could you please kindly give us a chance to explain this issue? In order to start the initialization of WhatsApp database on your iPhone, you need to log in your WhatsApp account on your iPhone after you install the enhanced WhatsApp account on your Android device. But we sincerely apologize that our software brought an unhappy experience to you. Dear Yuliana, Thank you so much for your review. ![]()
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